Make a customer, not a sale. ~ Katherine Barchetti The goal as a company is to have customer service that is not just the best but legendary. ~ Sam Walton You are serving a customer, not a life sentence. Learn how to enjoy your work. ~ Laurie McIntosh Your most unhappy customers are your greatest source of learning. ~ Bill Gates Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. ~ Ross Perot The customer experience is the next competitive battleground. ~ Jerry Gregoire Your customer doesn’t care how much you know until they know how much you care. ~ Damon Richards Kind words can be short and easy to speak, but their echos are truly endless. ~ Mother Teresa Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. ~ Donald Porter Good service is good business. ~ Siebel Ad The more you engage with customers the clearer things become and the easier it is to det